Medical and Legal Support

Safety is the number one priority while traveling. Visa Business and Visa Platinum Business cardholders can safely travel the world knowing they have the access to help in need.

  • Free consultations with the doctor, without limit.
  • Search for a local medical worker or a doctor with international qualifications near your location.
  • Search for medical materials and equipment.
  • Travel advice in case of loss of documents.
  • Legal advice.

Use the possibility of free legal and medical consultations by dialing the number 0 (800) 190 003

Medical consultations over the phone

If the cardholder is not feeling well during their trip, but can not visit the doctor, Medical and informational service organizes doctor’s consultations via phone.

Information about medical institutions

Support will provide the address of the doctor (dentist included), hospital or clinic, wherever the cardholder is located.

Monitoring the health condition of the patient even after hospitalization

Medical and informational service will follow the health condition of the cardholder per request or need, during and after hospitalization.

Delivery  of necessary medicament or equipment

Medical and informational service organizes the delivery of all medicaments and medical equipment if they are not available in the country the cardholder is in.

Providing medical help

If the cardholder falls suddenly ill and can not get around by themselves and there is no appropriate medical staff to assist them, Medical and informational service will organize a doctor’s visit at card holder’s location.

Urgent medical evacuation

If the cardholder gets sick or partakes in an incident and requires urgent medical attention, Medical and informational service will organize transport to the most convenient local hospital, hospital in the country of card holder’s residence, or another country that provides required medical attention.

Guaranteed deposit payment after hospitalization

If the cardholder has to go to the hospital but has no funds on their card to pay the hospital deposit, Medical and informational service will pay the deposit of up to 2500 USD (or equivalent in local currency) to the medical institution’s account, guaranteeing medical attention in a critical situation.

Providing information about the host country

In case of a quarrel with the host country's laws, service operators will provide contacts of qualified and reliable lawyers and, if needed, organize their arrival to the spot. Operators have a wide specter of contacts of experts from many fields – taxation, accounting and audit, copyright, business consultation, etc. The services of the experts are paid for by Visa Business and Visa Platinum Business card holders independently of the invoice amount.

Providing translator contacts in the host country

Experts will suggest translators in the host country, that possess the necessary specialization and qualifications to provide maximum assistance in solving the problems that Visa Business and Visa Platinum Business card holders may encounter. Service of the translator is paid by Visa Business and Visa Platinum Business card holders independently of the invoice amount.